Sub-processors
Last updated: [DATE]
Caeros Technologies LLC uses the sub-processors below to provide the Service. We require each to meet data-protection obligations equivalent to our DPA. We provide ≥30 days' notice of changes — subscribe for updates at [SUBSCRIBE LINK].
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Neon, Inc. | Managed PostgreSQL database | Account + Customer Data | US |
| Google Cloud | Application hosting / compute | All Service data in transit/at rest | US |
| Resend | Transactional & lifecycle email | Name, email, message content | US |
| Chatwoot | Customer support inbox & chat | Support communications | US |
| Plausible | Product analytics (cookieless) | Usage data | EU |
| Sentry | Error/performance monitoring | Diagnostic/log data | US |
Paddle is our Merchant of Record and acts as an independent controller for payment and billing data (it is the seller of record and handles payment and tax). It is listed here for transparency; it is not a Caeros sub-processor. Location: UK/EU + US.
Connected ad platforms (Google Ads, Meta, LinkedIn) are accessed at your direction using your credentials; they are not Caeros sub-processors but third parties you connect.
Note: the specific vendors above reflect the planned launch stack and should be confirmed before publishing.
Contact: privacy@caeros.app